How custom gift inquiries work
From choosing a product to approving a specification and reviewing a written quotation.
1. Select products
Browse a category or search by product type. Open a product page to inspect its photograph and available information. Save products to your shortlist when you want to discuss more than one option in a single inquiry.
2. Send your project brief
Use the inquiry form on the current page. Provide your name, email, estimated quantity, destination and a description of the project. The form saves your inquiry in the site inbox and returns a reference number. It does not place an order or collect payment.
3. Confirm the specification
Discuss the exact item, material, decoration area, artwork, colour and packaging. Product and shipping costs depend on the agreed scope. The current catalogue is not a guarantee of stock, price or a production slot.
4. Review artwork and samples
Ask for a proof and, when appropriate, a physical sample. Confirm the accepted version before production. Changes after approval should be documented together with any effect on cost or timing.
5. Agree delivery and order terms
The delivery destination, method, packing and schedule should be recorded in writing. Confirm the responsibilities and charges that apply to your specific project before accepting an order.
