Frequently asked questions
Answers about catalogue information, customisation, quantities, inquiries and product assessments.
Can I order directly on the website?
The website currently operates in inquiry mode. Submitting the form requests a discussion or quotation; it does not create a paid order. No payment details are collected by the inquiry form.
What is the minimum quantity?
Minimum quantities depend on the product, decoration and supply arrangement. Include your estimated quantity in the inquiry so the current options can be checked. A missing quantity in a catalogue entry should not be interpreted as a promise of single-unit availability.
Can I add a logo?
Many catalogue items are intended for branded merchandise projects. The available method and usable area must be confirmed for the exact product. Supply your artwork, the intended position and approximate size, and approve the final proof before production.
Are prices and shipping dates guaranteed?
The catalogue supports product comparison and inquiry preparation. A written quotation should identify the current product specification, price, packing, delivery scope and schedule. Those details can vary by project.
Are the articles based on physical testing?
The buying guides and product assessments are editorial analyses of catalogue information and purchasing considerations. They are not laboratory reports or hands-on test results unless an article explicitly states the test method and evidence.
What happens to my inquiry?
The site saves the request and selected product references in a private administrator inbox. Keep the reference number displayed after submission. Sending the form does not mean an email notification was delivered or that an order has been accepted.
Can I contribute an idea or comment?
Registered members can submit comments, product suggestions, deal suggestions and discussions. Contributions are reviewed before appearing publicly. Please avoid personal data, misleading claims and content you do not have permission to publish.
