Website and inquiry terms
Terms for using the catalogue, submitting inquiries and contributing to the community.
Catalogue use
The website provides product information and editorial guidance to help prepare a promotional gift project. Photographs and descriptions do not by themselves establish stock, final pricing, performance, certification or suitability for a particular purpose. Confirm the exact specification and order terms in writing.
Inquiries and orders
Submitting an inquiry is a request for information or a quotation. It is not an order acceptance, payment or guarantee of supply. Any subsequent order should identify the goods, decoration, artwork approval, price, packing, delivery arrangements and applicable after-sales terms.
Artwork and contributions
You are responsible for having the necessary rights to logos, artwork, text and images you provide. Community contributions must be relevant and must not contain unlawful material, deceptive claims, personal information about others or content you are not entitled to publish.
The site may review, withhold or remove contributions to maintain the quality of the community. A member’s comment is that member’s contribution and is not a product test or an endorsement by the site.
Accounts and editorial information
Keep your sign-in details private and contact the site team if you suspect misuse of your account. Editorial assessments explain catalogue features and buying considerations; they should not be read as claims that every listed product has been physically tested.
For a question about a specific product or an existing inquiry, use the contact form and include the relevant product or inquiry reference.
